Practical Salesforce Learning

Salesforce Course in Chennai

Build practical Salesforce skills for modern CRM, business processes, automation, reporting, and Salesforce applications.

Learn Salesforce through a structured path covering CRM fundamentals, Salesforce Administration, Sales Cloud, Service Cloud, data management, reports and dashboards, Flow automation, Apex, Lightning, APIs, integrations, testing, and six practical capstone projects.

Salesforce Administration
Sales & Service Cloud
Flow Automation
Apex Fundamentals
Lightning & APIs
6 Capstone Projects

Explore Course View Syllabus

CRM & Data Customers • Sales • Service

Automation Flow • Reports • Applications

Salesforce Learning Platform & CRM workflow

Practical

CRM Core

Automation Flow

Projects 06

Salesforce Learning Workflow

CRM Data Sales Service Flow

Apex Lightning API Testing

Your Salesforce Learning Path

CRM Fundamentals
Administration
Security
Data
Sales Cloud
Service Cloud
Automation
Flow
Apex
Lightning
Integration
Projects

Step into the world of cloud-based business technology with the Salesforce Course in Chennai at CodeLyra IT Training Academy. This course is designed to help you master Salesforce Administration, Development, Apex Programming, Lightning Web Components (LWC), and CRM Integration through hands-on, real-world projects..

Step into the world of cloud-based business technology with the Salesforce Course in Chennai at CodeLyra IT Training Academy. This course is designed to help you master Salesforce Administration, Development, Apex Programming, Lightning Web Components (LWC), and CRM Integration through hands-on, real-world projects.

★ ★ ★ ★ ★

103 Ratings | Read Reviews

✔ Affordable Fees – ₹8999 only (EMI Available)
✔ 10+ Live Projects to build real experience
✔ 5+ MNC Certificates included Free
✔ 100% Placement Support with mock interviews
✔ Free English & Aptitude Classes to prepare you for success

SALESFORCE
CERTIFICATION TRAINING

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Upcoming Learning Opportunities

Upcoming Salesforce Course Batches in Chennai

Build your Salesforce knowledge through a structured learning path covering CRM fundamentals, Salesforce Administration, Sales Cloud, Service Cloud, automation, development concepts, integrations, and practical capstone projects.

Batch Overview

A practical and application-focused Salesforce learning path.

Learning Level Beginner → Intermediate → Advanced
Location Chennai
Primary Focus Salesforce CRM, Administration, Sales Cloud, Service Cloud & Automation
Learning Approach Instructor-led learning + practical exercises + business use cases
Project Work 6 Capstone Projects
Learning Orientation Practical and application-focused

Key Areas Covered

CRM Fundamentals
Salesforce Administration
Users & Security
Data Management
Sales Cloud
Service Cloud
Reports & Dashboards
Salesforce Flow
Automation
Apex
SOQL & SOSL
Lightning
APIs & Integration
Testing & Debugging

Who Can Join?

Suitable for learners from different academic and professional backgrounds interested in Salesforce and CRM.

Students and graduates
Beginners interested in CRM
Salesforce administrators
CRM professionals
Business analysts
Sales professionals
Customer service professionals
Software professionals
Developers
QA professionals
IT professionals
Working professionals

Learning approach: The course progresses from Salesforce and CRM fundamentals toward administration, security, data, Sales Cloud, Service Cloud, automation, development, integration, testing, and projects.

Ready to Explore the Next Salesforce Batch?

Check the latest batch dates, timings, learning format, availability, fees, certification structure, and enrollment terms with Codelyra.

Check Upcoming Batches

Upcoming Salesforce Classes

Instructor-led Salesforce live online classes

Day

Month, Year

Day

Month, Year

Day

Month, Year

Day

Month, Year

Course Price at

₹ 15,000

₹ 8,999

Why Learn Salesforce with Codelyra?

Why Choose Codelyra for Salesforce Training in Chennai?

Salesforce is more than a CRM interface. Understanding administration, security, data, business processes, automation, reporting, development, and integrations helps learners approach the Salesforce platform more systematically. Codelyra's learning path connects these concepts with practical exercises, business use cases, and capstone projects.

Structured Salesforce Learning

Progress from CRM and Salesforce fundamentals into administration, security, data management, Sales Cloud, Service Cloud, automation, development, and integration concepts.

Beginner-Friendly Learning Path

Learn Salesforce concepts progressively, starting with the platform and CRM foundation before moving into configuration and technical concepts.

Practical Salesforce Administration

Explore users, profiles, permission sets, roles, sharing settings, objects, fields, data management, security, and organization configuration.

Sales Cloud Concepts

Understand leads, accounts, contacts, opportunities, products, campaigns, sales processes, and common Salesforce sales workflows.

Service Cloud Concepts

Learn cases, queues, assignment rules, escalation concepts, service workflows, and customer support processes.

Salesforce Automation

Understand Flow, validation rules, approval processes, formula fields, and automation concepts used to support business processes.

Reports & Dashboards

Build an understanding of reports, report types, filters, charts, dashboards, and business-oriented CRM reporting.

Apex Fundamentals

Explore Apex programming concepts, classes, triggers, SOQL, SOSL, testing, debugging, and Salesforce development workflows.

Lightning Platform

Understand Lightning Experience, Lightning App Builder, application configuration, components, and Lightning-based workflows.

Integration Fundamentals

Learn Salesforce API and integration concepts, data exchange, application connections, and common integration workflows.

6 Practical Capstone Projects

Apply Salesforce concepts through six projects covering CRM administration, sales, service, automation, reporting, and application or integration workflows.

Testing & Debugging

Understand test classes, debugging, error handling, Flow testing, deployment concepts, and practical Salesforce testing workflows.

Salesforce Learning Path

CRM Fundamentals
Administration
Security
Data
Sales Cloud
Service Cloud
Reports
Automation
Flow
Apex
Lightning
Integration
Testing
Projects

Course Advantages

Along with the technical learning path, the program includes learner-focused features intended to support different learning and career needs. Availability and eligibility may vary.

Practical Salesforce Learning
Structured Learning Path
Salesforce Administration
CRM Fundamentals
Sales Cloud
Service Cloud
Data Management
Salesforce Security
Reports & Dashboards
Salesforce Flow
Automation
Validation Rules
Apex Fundamentals
SOQL & SOSL
Lightning Platform
API & Integration Concepts
Testing & Debugging
Case Study-Based Learning
Project-Based Learning

6 Projects Practical capstone work

2+ Certifications Certification opportunities

Placement Support Career-oriented assistance

Flexible Timing Available options may vary

EMI Options Subject to eligibility

Certification details, placement support, EMI eligibility, flexible timing options, project implementation, and other course terms can be confirmed with Codelyra. Placement support does not represent a guaranteed job offer.

Complete Course Curriculum

Salesforce Course Syllabus

The Salesforce course in Chennai curriculum is structured from Beginner to Intermediate to Advanced, helping learners build a progressive understanding of CRM, Salesforce Administration, data, automation, Sales Cloud, Service Cloud, development, integration, testing, and practical solution design.

Beginner Level

Build a strong foundation in CRM, Salesforce Platform, administration, access, and data modeling.

Module 01 CRM & Salesforce Fundamentals

Introduction to CRM
What is Salesforce?
Salesforce CRM Overview
CRM Business Processes
Salesforce Ecosystem
Salesforce Products Overview
Salesforce Platform
Salesforce Editions Concepts
Salesforce User Interface
Salesforce Navigation
Salesforce Terminology
Salesforce Architecture Overview
Standard vs Custom Functionality
Salesforce Data Concepts
Salesforce Security Overview
Salesforce Automation Overview
Salesforce Use Cases
Salesforce Industry Applications

Learning Outcome Understand CRM fundamentals and the role of Salesforce in business processes.

Module 02 Salesforce Platform & Organization Setup

Salesforce Platform Overview
Salesforce Organizations
Organization Settings
Company Information
Fiscal Year Concepts
Business Hours
Holidays
Currency Settings
Locale Settings
Language Settings
Salesforce Navigation
App Launcher
Salesforce Apps
Lightning Experience
Salesforce Setup
Setup Menu
Configuration Concepts
Organization-Level Settings

Learning Outcome Understand the Salesforce platform and basic organization configuration.

Module 03 Users, Profiles & Access Management

Salesforce Users
User Accounts
User Licenses
Profiles
Standard Profiles
Custom Profiles
Permission Sets
Permission Set Groups
Roles
Role Hierarchy
Organization-Wide Defaults
Record-Level Access
Object Permissions
Field-Level Security
Login Access
Password Policies
Session Settings
User Access Troubleshooting

Learning Outcome Understand users, permissions, and access management in Salesforce.

Module 04 Salesforce Data Model

Salesforce Objects
Standard Objects
Custom Objects
Fields
Standard Fields
Custom Fields
Data Types
Picklists
Formula Fields
Lookup Relationships
Master-Detail Relationships
Many-to-Many Relationships
Junction Objects
Record Types
Page Layouts
Compact Layouts
Schema Concepts
Salesforce Object Manager

Learning Outcome Understand Salesforce objects, fields, relationships, and the platform data model.

Intermediate Level

Develop practical knowledge of Salesforce data, Sales Cloud, Service Cloud, reporting, security, and automation.

Module 05 Salesforce Data Management

Salesforce Data Management
Data Import
Data Export
Data Import Wizard
Data Loader Concepts
CSV Data
Data Validation
Duplicate Management
Data Quality
Data Cleansing
Record Updates
Bulk Data Operations
Data Backup Concepts
Data Security
Data Ownership
External IDs
Data Migration Concepts
Data Management Best Practices

Learning Outcome Manage Salesforce data and understand data migration, quality, ownership, and security concepts.

Module 06 Sales Cloud

Introduction to Sales Cloud
Sales Processes
Leads
Lead Sources
Lead Status
Lead Conversion
Accounts
Account Types
Contacts
Contact Management
Opportunities
Opportunity Stages
Opportunity Probability
Products
Price Books
Quotes Concepts
Campaigns
Sales Activities

Learning Outcome Understand common Salesforce Sales Cloud workflows and sales CRM processes.

Module 07 Service Cloud

Introduction to Service Cloud
Customer Service Processes
Cases
Case Lifecycle
Case Status
Case Origins
Case Assignment
Queues
Case Teams
Assignment Rules
Escalation Concepts
Email-to-Case Concepts
Web-to-Case Concepts
Knowledge Concepts
Service Console
Customer Support Workflows
Service Reports
Case Analytics

Learning Outcome Understand Salesforce customer service workflows, case management, and support processes.

Module 08 Reports & Dashboards

Salesforce Reports
Report Fundamentals
Tabular Reports
Summary Reports
Matrix Reports
Joined Reports
Report Types
Report Filters
Filter Logic
Grouping
Summary Fields
Charts
Dashboard Fundamentals
Dashboard Components
Dashboard Filters
Data Visualization
Business Reporting
Report Sharing
Dashboard Management

Learning Outcome Understand Salesforce reporting, dashboards, data visualization, and business reporting concepts.

Module 09 Salesforce Security & Sharing

Salesforce Security Model
Organization-Wide Defaults
Role Hierarchy
Profiles
Permission Sets
Field-Level Security
Object-Level Security
Record-Level Security
Sharing Rules
Manual Sharing
Criteria-Based Sharing
Owner-Based Sharing
Public Groups
Queues
Login Security
Session Management
Access Troubleshooting
Security Best Practices

Learning Outcome Understand the different layers of Salesforce access control and sharing.

Module 10 Salesforce Automation & Flow

Salesforce Automation
Automation Concepts
Workflow Concepts
Process Automation Concepts
Salesforce Flow
Flow Builder
Screen Flows
Record-Triggered Flows
Scheduled Flows
Flow Variables
Flow Conditions
Flow Actions
Decision Elements
Assignment Elements
Loops
Flow Debugging
Flow Testing
Automation Best Practices

Learning Outcome Understand Salesforce Flow and core automation concepts for business processes.

Advanced Level

Move into business rules, Apex, SOQL, Lightning, APIs, testing, solution design, and capstone development.

Module 11 Validation, Formulas & Approval Processes

Validation Rules
Validation Rule Syntax
Formula Fields
Formula Functions
Conditional Logic
Date Functions
Text Functions
Number Functions
Cross-Object Formulas
Error Messages
Business Rules
Approval Processes
Approval Steps
Approval Criteria
Approver Assignment
Approval Actions
Automated Approvals
Business Process Controls

Learning Outcome Build data and process controls using validation, formulas, and approval concepts.

Module 12 Apex Programming Fundamentals

Introduction to Apex
Apex Programming Concepts
Apex Syntax
Variables
Data Types
Operators
Conditional Statements
Loops
Collections
Lists
Sets
Maps
Apex Classes
Methods
Constructors
Exception Handling
Governor Limits
Apex Best Practices

Learning Outcome Understand the foundations of Apex programming and Salesforce development concepts.

Module 13 SOQL, SOSL & Apex Triggers

SOQL Fundamentals
SOQL Queries
SELECT Statements
WHERE Conditions
ORDER BY
GROUP BY
Aggregate Functions
Relationship Queries
SOSL Fundamentals
Search Queries
Apex Data Access
Apex Triggers
Trigger Events
Before Triggers
After Triggers
Trigger Context
Bulkification Concepts
Trigger Best Practices

Learning Outcome Understand Salesforce querying, search, data access, and trigger development concepts.

Module 14 Lightning Platform & Application Development

Lightning Experience
Lightning Platform
Lightning App Builder
Lightning Pages
Record Pages
App Pages
Home Pages
Components
Component-Based Architecture
Lightning Components Concepts
User Interface Configuration
Custom Applications
Navigation
Page Layout Integration
Dynamic Interfaces
Application Configuration
Lightning Development Overview
Lightning Best Practices

Learning Outcome Understand Lightning application experiences, configuration, navigation, and development concepts.

Module 15 Salesforce APIs & Integration

Salesforce Integration Fundamentals
API Concepts
REST API
SOAP API
Bulk API Concepts
API Requests
API Responses
JSON
XML
Authentication Concepts
Connected Apps
External Systems
Data Exchange
Integration Patterns
Synchronous Integration
Asynchronous Integration
Integration Error Handling
API Testing

Learning Outcome Understand Salesforce integration fundamentals and external-system data exchange concepts.

Module 16 Testing, Debugging & Deployment

Salesforce Testing Fundamentals
Unit Testing
Apex Test Classes
Test Methods
Test Data
Code Coverage Concepts
Debug Logs
Debugging
Error Handling
Flow Debugging
Deployment Concepts
Change Sets
Metadata Concepts
Sandbox Environments
Production Deployment
Release Management
Version Control Concepts
Deployment Best Practices

Learning Outcome Understand Salesforce testing, debugging, deployment, and release management concepts.

Module 17 Salesforce Case Studies & Solution Design

Business Requirement Analysis
Salesforce Use-Case Identification
CRM Process Mapping
Sales Process Design
Service Process Design
Data Model Design
Security Design
Automation Design
Flow Design
Reporting Requirements
Dashboard Planning
Integration Requirements
Application Design
Solution Architecture Concepts
Salesforce Configuration Planning
Testing Strategy
Documentation
Solution Presentation

Learning Outcome Apply Salesforce concepts to business requirements and develop structured solution approaches.

Module 18 Salesforce Capstone Development

Project Selection
Business Problem Identification
Requirement Gathering
Salesforce Solution Planning
Data Model Design
Object Configuration
User & Security Configuration
Sales or Service Workflow
Automation
Flow Development
Reports & Dashboards
Apex Concepts
Integration Concepts
Testing
Debugging
Documentation
Deployment Planning
Project Presentation

Learning Outcome Complete a practical Salesforce capstone by connecting requirements, configuration, automation, reporting, development, testing, and documentation.

Primary keyword: salesforce course in Chennai Create the Why Choose Codelyra section HTML for the Salesforce Course webpage. Use the Why Choose Codelyra content already generated for this course. Requirements: - Professional Codelyra design - Responsive desktop, tablet and mobile - Clean and modern layout - Course-focused and humanized - SEO-friendly - AEO/GEO-friendly - Fast-loading - Use semantic HTML - Include the relevant benefits and differentiators from the generated Salesforce course content - Include practical learning, 6 Capstone Projects, 2+ certifications, placement support, flexible timing, and EMI options where appropriate - Do not make unsupported claims - Return the complete HTML and CSS in one code block - Code must be directly pasteable into an Elementor HTML Widget

AI Certification FAQ

About Salesforce Certification Online Course

Learn Salesforce from scratch to advanced with real-world projects, data science, and career-ready skills.

Who can join the Salesforce course? +

Students, IT professionals, fresh graduates, and even career changers from non-IT fields can join. Entrepreneurs looking to automate their business processes using CRM can also benefit. With EMI options, learning Salesforce is now affordable for everyone.

Is Salesforce a good career in India? +

Yes, Salesforce is one of the most in-demand cloud platforms worldwide. With applications in IT, finance, healthcare, retail, and consulting, Salesforce professionals are highly sought after. Competitive salaries and 5+ MNC certifications from CodeLyra make your profile stand out in the global job market.

How long does it take to become a Salesforce professional? +

With structured training at CodeLyra, it takes around 4–6 months to become job-ready. You’ll gain hands-on experience in 10+ live projects, helping you confidently implement Salesforce solutions in real-world scenarios.

Do I need coding knowledge to learn Salesforce? +

No. The course begins with Salesforce Administration (no-code) and later introduces Apex and LWC development for those interested in coding. Even beginners with no programming background can learn successfully. We also provide free English & aptitude classes for added support.

Will I work on live projects during the course? +

Yes. You’ll work on real-world Salesforce projects such as building lead management systems, automating workflows, and developing Lightning Web Components. These projects enhance your portfolio and increase your employability.

How is CodeLyra’s Salesforce training different from free tutorials? +

Unlike scattered free tutorials, CodeLyra offers Mentor-led learning with doubt support,Structured curriculum aligned with industry standards,Mock interviews & placement assistance,10+ live projects & hands-on practice,5+ MNC-recognized certifications free.This ensures you don’t just learn Salesforce but become career-ready.

How much does a Salesforce course cost at CodeLyra? +

The Salesforce Course costs only ₹8,999 at CodeLyra IT Training Academy. The fee includes live projects, MNC certifications, EMI flexibility, placement support, and free aptitude/English training.

Job Roles For Salesforce Course

Salesforce Administrator

Salesforce Developer

Salesforce Consultant

Salesforce Architect

Salesforce Business Analyst

CRM Project Manager

Integration Specialist

Marketing Cloud Specialist

Who Should Take a Salesforce Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Entrepreneurs

Professionals from Other Fields

Professionals aiming for salary hike

Diploma Holders in Computer Science / Electronics

Practical Salesforce Skills

Skills You Will Gain from Our Salesforce Course

Build practical Salesforce skills progressively, starting with CRM and administration fundamentals and moving into Sales Cloud, Service Cloud, automation, development, integration, testing, and Salesforce solution design.

Salesforce & CRM Fundamentals

Understand CRM concepts, Salesforce terminology, the Salesforce ecosystem, platform fundamentals, business processes, use cases, and core Salesforce functionality.

Salesforce Administration

Develop an understanding of organization setup, users, profiles, permission sets, roles, configuration, objects, fields, layouts, and administration workflows.

Salesforce Security

Learn access-control concepts including profiles, permissions, field-level security, organization-wide defaults, role hierarchy, sharing rules, and record-level access.

Salesforce Data Management

Work with Salesforce data concepts including imports, exports, data quality, duplicate management, bulk operations, external IDs, ownership, migration, and data security.

Sales Cloud

Understand sales CRM workflows involving leads, lead conversion, accounts, contacts, opportunities, products, price books, campaigns, sales activities, and opportunity stages.

Service Cloud

Learn customer service workflows involving cases, case lifecycle, queues, assignment rules, escalation concepts, Service Console, support workflows, and service reporting.

Salesforce Reporting

Build knowledge of tabular, summary, matrix, and joined reports, report filters, grouping, charts, dashboard components, dashboard filters, and business reporting.

Salesforce Flow & Automation

Understand Flow Builder, record-triggered flows, screen flows, scheduled flows, decisions, assignments, loops, actions, debugging, testing, and automation concepts.

Validation & Business Rules

Work with validation rules, formula fields, conditional logic, formula functions, error messages, approval processes, approval criteria, and business process controls.

Apex Fundamentals

Build foundational knowledge of Apex syntax, variables, data types, operators, loops, collections, classes, methods, constructors, exception handling, and governor limits.

SOQL & SOSL

Understand Salesforce query and search concepts including SOQL statements, conditions, ordering, grouping, aggregate functions, relationship queries, and SOSL search queries.

Apex Triggers

Learn Apex trigger concepts, trigger events, before and after triggers, trigger context, bulkification concepts, data access, and trigger development practices.

Lightning Platform

Understand Lightning Experience, Lightning App Builder, Lightning pages, components, navigation, application configuration, dynamic interfaces, and Lightning development concepts.

Salesforce APIs & Integration

Learn integration fundamentals, REST and SOAP APIs, Bulk API concepts, requests and responses, JSON, XML, authentication concepts, external systems, and data exchange.

Testing & Debugging

Understand unit testing, Apex test classes, test data, code coverage concepts, debug logs, error handling, Flow debugging, and Salesforce testing fundamentals.

Salesforce Solution Design

Apply Salesforce concepts to business requirements through process mapping, data model design, security planning, automation, reporting, integration requirements, testing, and documentation.

From CRM Basics to Technical Skills

Start with Salesforce and CRM fundamentals, then progress through administration, security, data management, Sales Cloud, Service Cloud, reporting, and automation before moving into Apex, SOQL, Lightning, and API concepts.

Skills Connected to Practical Projects

The skills are connected to practical Salesforce use cases and capstone work covering CRM administration, sales workflows, service processes, automation, reporting, application, and integration concepts.

Salesforce Tools & Technologies

Top Tools You Will Learn

As part of the Salesforce course in Chennai, you will explore the core Salesforce tools, platform features, development technologies, and integration concepts used throughout the course curriculum.

Salesforce Lightning Experience

Learn the modern Salesforce interface, navigation, applications, record pages, and CRM workflows through Lightning Experience.

Salesforce Setup

Understand organization settings, users, security, objects, fields, automation, and other core Salesforce configuration concepts through Setup.

Salesforce Object Manager

Work with Salesforce objects, fields, relationships, record types, page layouts, and other elements of the Salesforce data model.

Salesforce Flow Builder

Explore Flow Builder concepts including triggers, decisions, assignments, actions, loops, variables, automation workflows, debugging, and testing.

Salesforce Reports & Dashboards

Learn how Salesforce reports and dashboards can organize CRM data through filters, grouping, charts, dashboard components, and business reporting.

Apex

Build foundational knowledge of Apex programming, including syntax, variables, collections, classes, methods, exception handling, and governor limits.

SOQL & SOSL

Understand Salesforce data querying and search concepts, including SOQL queries, conditions, grouping, aggregate functions, relationship queries, and SOSL.

Lightning App Builder

Learn application and page configuration concepts for creating Salesforce user experiences through Lightning App Builder.

Salesforce APIs

Explore Salesforce integration fundamentals through REST API, SOAP API, Bulk API concepts, API requests and responses, authentication, and data exchange.

Developer & Sandbox Concepts

Understand development and testing environment concepts, debugging, deployment, sandbox environments, release management, and Salesforce application lifecycle concepts.

Salesforce Technology Learning Path

The tools and technologies are introduced progressively so learners can connect Salesforce configuration, data, automation, development, integration, testing, and deployment concepts.

Salesforce Platform Setup Object Manager Data Sales & Service Cloud Flow Reports Apex SOQL/SOSL Lightning APIs Testing Deployment

Practical Project Experience

6 Salesforce Capstone Projects

Apply the concepts covered in the Salesforce course in Chennai through six structured capstone projects covering CRM administration, sales, customer service, automation, reporting, application development, and integration concepts.

CRM Administration

Salesforce CRM Setup & Administration

Configure a Salesforce CRM environment by working through organization setup, users, access controls, data structures, security, and reporting fundamentals.

Skills & Concepts Applied

Organization Setup
Users
Profiles
Permission Sets
Roles
Sharing Settings
Objects & Fields
Relationships
Data Management
Security
Reports

Project Focus Salesforce CRM configuration and administration.

Sales Cloud

Sales Cloud Lead-to-Opportunity Workflow

Build a structured sales workflow around lead management, conversion, customer records, opportunities, products, campaigns, and sales processes.

Skills & Concepts Applied

Sales Cloud
Lead Management
Lead Conversion
Accounts
Contacts
Opportunities
Opportunity Stages
Products
Price Books
Campaigns
Sales Processes
Reports

Project Focus Structured Salesforce sales workflow from lead to opportunity.

Service Cloud

Service Cloud Customer Support System

Design a customer support workflow using Salesforce Service Cloud concepts for handling cases, assignments, queues, escalation processes, and service reporting.

Skills & Concepts Applied

Service Cloud
Case Management
Case Lifecycle
Queues
Assignment Rules
Escalation Concepts
Service Console
Customer Support
Service Reports
Dashboard Concepts

Project Focus Customer support and Salesforce case-management workflow.

Automation

Salesforce Flow Automation

Create a business-process automation workflow using Salesforce Flow concepts, including triggers, conditions, decisions, assignments, actions, loops, and testing.

Skills & Concepts Applied

Salesforce Flow
Flow Builder
Record-Triggered Flow
Screen Flow Concepts
Conditions
Decisions
Assignments
Loops
Actions
Validation Rules
Automation
Flow Testing

Project Focus Business-process automation using Salesforce Flow concepts.

Business Reporting

Salesforce Reports & Business Dashboard

Create a CRM reporting solution using Salesforce reports, filters, grouping, charts, dashboards, and visualization concepts for structured business reporting.

Skills & Concepts Applied

Salesforce Reports
Report Types
Filters
Grouping
Summary Reports
Matrix Reports
Charts
Dashboards
Dashboard Filters
Data Visualization
Business Reporting

Project Focus CRM reporting and business dashboard concepts.

Application & Integration

Salesforce Application & Integration Workflow

Explore a Salesforce application and integration workflow by connecting Lightning, Apex, SOQL, API, data exchange, testing, debugging, and deployment concepts.

Skills & Technologies Applied

Lightning Platform
Lightning App Builder
Apex Fundamentals
Apex Classes
SOQL
API Concepts
REST API
JSON
Integration Concepts
Testing
Debugging
Deployment Concepts

Project Focus Salesforce application development and integration concepts.

Capstone Project Workflow

Each project can be approached through a structured sequence that connects business requirements with Salesforce configuration, automation, reporting, development, integration, testing, documentation, and presentation.

Business Problem Requirements Salesforce Solution Data Model Configuration Security Automation Reports Development / Integration Testing Documentation Presentation

Salesforce Course Comparison

How is Our Salesforce Course Different?

Feature	CodeLyra Academy	Other Institutes
Affordable Fees	✔ High-Quality Training at the Lowest Price with Flexible EMI Options	✘ Expensive Courses with No Flexible Payments
Industry Experts	✔ Mentorship from Industry Veterans with 15+ Projects from Basic to Advanced	✘ Trainers with Limited Industry Exposure and Minimal Project Work
Updated Syllabus	✔ Curriculum Synced to the Latest Technology Trends	✘ Outdated Syllabus Ignoring Current Industry Needs
Hands-on Projects	✔ Real-World Industry Projects + Internship Opportunities	✘ Basic Demo Projects with No Real Industry Application
Certification	✔ 5+ Globally Valued Certificates from Top Education MNCs	✘ Generic Certificates with Low Recognition

Course Benefits

Key Features of Our Salesforce Course

The Salesforce course in Chennai combines structured learning with practical Salesforce concepts, capstone projects, and course support options. Available course terms and eligibility can be confirmed with Codelyra.

Flexible Timing

Flexible timing options are available for learners based on the course schedule and options offered by Codelyra.

2+ Certifications

Certification opportunities are included as part of the course offering. Current certification structure and eligibility can be confirmed with Codelyra.

EMI Options

EMI options may be available to support course fee planning, subject to applicable eligibility and terms.

Placement Support

Career-oriented placement support is part of the course offering, with specific support details and terms available from Codelyra.

Industry-Relevant Capstone Projects

Work through six capstone projects covering Salesforce CRM administration, Sales Cloud, Service Cloud, Flow automation, reporting, application, and integration concepts.

Practical Salesforce Learning

Structured Learning Path

Salesforce Administration

CRM Fundamentals

Sales Cloud & Service Cloud

Data Management & Security

Reports & Dashboards

Flow & Automation

Apex & SOQL/SOSL

Lightning Platform

API & Integration Concepts

Testing & Debugging

Job-Ready Courses

Job-Ready Trending Courses

FullStack INR ₹19500 ~~₹36000~~

🕒 2 - 3 Months | 📂 3 - 4 Projects

📘 Interview Preparation

💻 Offline, Online

Top Skills To Learn
HTML & CSS, JavaScript, Node.js, Angular, Python, MongoDB

⭐⭐⭐⭐☆ 🌐 All Languages

Data Analyst INR ₹18500 ~~₹32000~~

🕒 2 - 3 Months | 📂 1 - 4 Projects

📘 Interview Preparation

💻 Offline, Online

Top Skills To Learn
Core Python, Power Query, DAX, Visualization, Advanced SQL

⭐⭐⭐⭐☆ 🌐 All Languages

Software Testing INR ₹18000 ~~₹26000~~

🕒 2 - 3 Months | 📂 2 - 3 Projects

📘 Interview Preparation

💻 Offline, Online

Top Skills To Learn
Test Case, Core Java, J2EE, Selenium, MySQL (Basics)

⭐⭐⭐⭐☆ 🌐 All Languages

Contact Us

Salesforce Course FAQs

Frequently Asked Questions

Find clear answers to common questions about the Salesforce course in Chennai, including the curriculum, Salesforce tools, projects, certification, coding, and placement support.

What is a Salesforce course?

A Salesforce course teaches learners how to work with Salesforce CRM and its platform features. The curriculum covers CRM fundamentals, Salesforce Administration, security, data management, Sales Cloud, Service Cloud, reporting, automation, Flow, Apex, Lightning, APIs, testing, and practical capstone projects.

Is Salesforce training in Chennai suitable for beginners?

Yes. The course follows a progressive learning path that starts with CRM and Salesforce fundamentals before moving into administration, security, data, Sales Cloud, Service Cloud, automation, development, integration, and advanced concepts.

Do I need programming experience to learn Salesforce?

Programming experience is not required for the Salesforce administration fundamentals. Technical topics such as Apex, SOQL, SOSL, APIs, and application development are introduced progressively as part of the advanced curriculum.

What will I learn in a Salesforce course in Chennai?

You will learn CRM fundamentals, Salesforce Platform concepts, Administration, users and security, data management, Sales Cloud, Service Cloud, reports and dashboards, Flow automation, validation rules, Apex, SOQL, SOSL, Lightning, APIs, testing, debugging, solution design, and capstone projects.

What is Salesforce Administration?

Salesforce Administration involves configuring and managing Salesforce organizations. The course covers users, profiles, permission sets, roles, sharing settings, objects, fields, relationships, page layouts, organization settings, data management, security, and reporting concepts.

Does the Salesforce course cover Sales Cloud?

Yes. The Sales Cloud module covers leads, lead sources, lead status, lead conversion, accounts, contacts, opportunities, opportunity stages, products, price books, campaigns, sales activities, and sales process concepts.

Does the course cover Service Cloud?

Yes. Service Cloud topics include cases, case lifecycle, case status, case origins, queues, case teams, assignment rules, escalation concepts, Service Console, customer support workflows, service reports, and case analytics concepts.

Will I learn Salesforce Flow?

Yes. The course covers Salesforce Flow and Flow Builder concepts including record-triggered flows, screen flows, scheduled flows, variables, conditions, decisions, assignments, loops, actions, debugging, testing, and automation concepts.

Will I learn Apex?

Yes. The advanced curriculum introduces Apex programming concepts including syntax, variables, data types, operators, conditional statements, loops, collections, lists, sets, maps, classes, methods, constructors, exception handling, governor limits, and Apex best practices.

What are SOQL and SOSL?

SOQL and SOSL are Salesforce query and search technologies. The course covers SOQL statements, conditions, ordering, grouping, aggregate functions, relationship queries, SOSL fundamentals, search queries, and Salesforce data access concepts.

Does the course cover Salesforce APIs?

Yes. The integration module introduces Salesforce API concepts including REST API, SOAP API, Bulk API concepts, API requests and responses, JSON, XML, authentication concepts, connected apps, external systems, data exchange, integration patterns, and API testing.

Will I learn Salesforce Lightning?

Yes. Lightning topics include Lightning Experience, Lightning Platform, Lightning App Builder, Lightning pages, record pages, app pages, home pages, components, navigation, application configuration, dynamic interfaces, and Lightning development concepts.

How many capstone projects are included?

The Salesforce course includes 6 capstone projects covering CRM administration, Sales Cloud, Service Cloud, Flow automation, Salesforce reporting and dashboards, and Salesforce application and integration concepts.

What are the six Salesforce capstone projects?

The six projects are Salesforce CRM Setup & Administration, Sales Cloud Lead-to-Opportunity Workflow, Service Cloud Customer Support System, Salesforce Flow Automation, Salesforce Reports & Business Dashboard, and Salesforce Application & Integration Workflow.

Is Salesforce certification available in Chennai?

Salesforce certification opportunities are available as part of the course offering. The specific certification structure, eligibility, examination requirements, and current options should be confirmed with Codelyra.

Is this a Salesforce certification course in Chennai?

The course includes certification opportunities along with Salesforce learning and practical project work. Current certification details, eligibility, and applicable terms can be confirmed with Codelyra.

Does the Salesforce course provide placement support?

Placement support is included as a course feature. The specific nature of the support, process, eligibility, and applicable terms should be confirmed directly with Codelyra. Placement support does not represent a guaranteed job offer.

Is this a Salesforce course with placement support in Chennai?

Yes, placement support is listed as part of the course offering. The exact support services, eligibility, process, and current terms may vary and should be confirmed with Codelyra.

Who can join Salesforce classes in Chennai?

The course can be relevant for students and graduates, beginners interested in CRM, Salesforce administrators, CRM professionals, business analysts, sales professionals, customer service professionals, software professionals, developers, QA professionals, and IT professionals.

What tools and technologies are covered?

The course covers Salesforce Platform, Setup, Object Manager, Salesforce Flow Builder, Reports and Dashboards, Apex, SOQL and SOSL, Lightning App Builder, Salesforce API concepts, and developer and sandbox concepts.

Can I learn Salesforce without coding?

You can begin learning Salesforce through CRM, administration, security, data management, Sales Cloud, Service Cloud, reporting, and automation concepts without starting with programming. Apex, SOQL, SOSL, APIs, and development topics are introduced as part of the technical progression.

What is the difference between Salesforce administration and development?

Salesforce administration focuses on configuring and managing the platform, including users, permissions, security, objects, data, reports, and automation. Development introduces technical concepts such as Apex, SOQL, triggers, Lightning development, APIs, and application integration.

Does the course include practical projects?

Yes. The curriculum includes six capstone projects covering Salesforce CRM administration, sales workflows, customer support, Flow automation, reporting and dashboards, and application and integration concepts.

Why choose Codelyra for Salesforce training?

The Codelyra Salesforce learning path connects CRM fundamentals with administration, security, data management, Sales Cloud, Service Cloud, reporting, automation, development, integration, testing, and capstone projects in a structured progression.

How does the Salesforce course progress from beginner to advanced?

The progression follows CRM Fundamentals → Salesforce Platform → Administration → Security → Data → Sales Cloud → Service Cloud → Reports → Automation → Flow → Apex → SOQL/SOSL → Lightning → APIs → Testing → Solution Design → Capstone Projects. This structure introduces foundational concepts before moving into more technical and solution-oriented topics.

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